Breaking up is hard to do.
You may disagree if you are looking at the current divorce
rate, so humor me and think about your answer to this question: How long have you stayed in a
relationship after you knew it wasn’t working?
Hmmmm…and why do you stay in a bad relationship?
“It’s comfortable.”
Guilty? I am. I’ve stayed and tried to make relationships
work way after my gut, head, and heart all were telling me to RUN! Sticking
around hoping for the other person to change, the situation to change, the
feelings to change. Change happens. But the change you are looking for usually doesn’t
occur in well-established, comfortable relationships.
Comfortable is just another word for lazy. People are innately
lazy, very lazy.
Now don’t go getting in a tizzy with me. Not all people are
lazy. Successful people definitely wouldn’t be classified as lazy. They don’t
stay in relationships that aren’t creating a profit for them. Yes, a profit.
Most people have a misconception about profit. You hear “profit”
and you think money. I don’t. With a background in, and passion for non-profit,
I tend to think differently about the concept of profits.
Profit defined:
profit |ˈpräfit|
noun
1. a financial gain, esp. the difference between the amount earned and
the amount spent in buying, operating, or producing something.
2. advantage; benefit
Take a minute and focus on the second definition: advantage
or benefit. Business relationships either produce a profit, or they don’t. And
that profit is both financial and beneficial.
Let me break down the true
profits of great business relationships:
Pleasure. Your
business relationships should be a PIA: pleasure in action (not the other kind
of PIA!). You should be experiencing pleasure while doing business together,
not pain. It’s a happy, joyful exchange…most of the time.
Respect. A mutual
respect for how each person and each company conducts business and it’s openly shown.
Respect is two-fold; something you feel and something you demonstrate.
Open Communication. When
things are going great and when things go wrong you communicate. Proactive and
open communication is a relationship maker or breaker. You should be able to
express your thoughts, issues, fears, hopes, dreams, passions, mistakes, and
victories. And they should be able to with you.
Friendship. The
best business relationships evolve into friendships. You genuinely like each
other, want what’s best for each other, and enjoy working together.
Investment. There
is a mutual investment in helping both parties achieve success. That investment
could be time, energy, resources, people, ideas, or money. But on some level
you are making a contribution to their success.
Treasure. You
feel appreciated, wanted, needed and accepted as the treasure you are.
If you aren’t feeling the profit in your relationship, it
may be time for you to initiate a breakup. EEK! Don’t fret; I’m not going to
tell you to breakup without giving you a quick three-step how-to.
How to facilitate a
business breakup:
1. Explain why you
feel the relationship is no longer working. No blaming. No pointing
fingers. No accusations. Deliver an honest account of your feelings.
2. Listen. Allow
for a rebuttal, response, and excuses (hopefully no crying or worse,
screaming!). Listen to their thoughts and feelings with an understanding that
they could feel exactly the same or be caught off guard.
3. Propose the next
step. Provide an action plan for how to dissolve your relationship
properly. No hard feelings. No burning bridges. Develop a professional exit
strategy to ensure both parties are content.
Relationships take work and effort by all involved.
Sometimes it works, sometimes it doesn’t. Heed my advice: if it isn’t working –
don’t stay hoping, wishing, and willing change! You create the change. Step up
to a breakup. Because in business, only one type of relationship works: a
profitable one.
I’m your Double-Tall, Non-Fat, No-Whip Sales Barista. How may I help you help yourself?
I’m your Double-Tall, Non-Fat, No-Whip Sales Barista. How may I help you help yourself?
Stephanie Melish, one of the few, hand-selected, Gitomer-Certified Speakers is the ONLY Double-Tall, Non-Fat, No-Whip Sales Barista in the world! Stephanie trains, sells, and speaks to companies and associations all over the country. To book Stephanie for your next event, please visit www.GitomerCertified.com or contact the Michelle at Buy Gitomer via email at michelle@gitomer.com or by calling 704-333-1112.
This is a great article! Most salespeople seldom think about the business relationship being mutually beneficial for both parties. We are focusing on that mentality in our sales district right now. I think it is crucial that each entity receives value in a negotiation or else it will not be sustainable. We need to think long term, not short sale.
ReplyDelete100% agree with you Steve.
DeleteThank you Steve - and Mike!
DeleteKeep providing PROFIT!
You are right Steve. It's got to be a win-win for everyone or we just end up spinning our wheels.
DeleteIf loving you is wrong, I don't want to be right. Or, cheese. Huh?
ReplyDeleteWhat's it like being forced to go through life beautiful and talented? Must be rough!
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